What do your callers hear when you press this button?

A caller is placed “on-hold” sometime during a conversation. It’s an unavoidable part of doing business. And the worst thing you can do is leave your callers on-hold listening to dead air, boring music, or static radio.

Instead, let ON HOLD:32 create a professional, customized recording that promotes all of your senior care services to each and every caller that is placed “on-hold.”

Check out this sample recording!

An ON HOLD:32 recording will:

• Enhance your community’s image and improve customer service
• Promote your website, location, and events
• Reduce hang-ups by engaging callers
• Inform callers about your awards and accreditations
• Share an actual customer testimonial about why they love your
• Cross-market your products and services
• Include community news
• Share a personal “Thank You” or “Welcome” message from someone
  in your community
…and give you total control over what your callers hear!

ON HOLD:32 has been awarded the POST ACUTE LINK “Elite Supplier” seal for three consecutive years. This award is given to the companies that ranked in the top 10% of Senior Care & Home Care suppliers based on provider scores for their ability to be consultative, innovative, and the overall value of each supplier.




Great company in every aspect. Every team member I have worked with in this company has provided me with excellent, fast, professional and friendly customer service. They radiate pride in their voice for their product and service. I enjoy working with ON HOLD:32, and I would recommend their company to everyone!

— Robin Herrod, Executive Assistant, Spectrum Retirement Communities

The team at ON HOLD:32 knows the Senior Care industry and understands what callers need to hear when they’re placed on-hold. Their recordings enhance the image of each of our communities while also providing valuable information about Spring Arbor to every caller. They made it easy and very affordable to implement.

— Greg Fox, Director of Operations, HHHunt Senior Living


Our Customers

From small, independent locations to large, multi-location enterprises, ON HOLD:32 provides professional on-hold recordings to hundreds of Senior Living communities across the country. Some of our Major Senior Living accounts include:


Yes, I’m interested!

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What’s Included:

– Customized on-hold recordings, updated throughout the year

– Expert scriptwriting

– Your choice of professional male & female voice talents

– Your choice of background music from our online music library

– Easy integration with all VOIP systems or hosted services

– Digital on-hold equipment, if needed

– Dedicated account management

– Affordable, yet completely customized options

– Our RIDICULOUS No-Risk, Money-Back Guarantees