Toll Free: (888) 942-3232

Phone: (919) 847-5432

Fax: (919) 847-6861

ON HOLD:32    2301 Stonehenge Drive, Suite 203, Raleigh, NC 27615

Easy As 1,2,3!

Our easy, 3-step process gives you the most professional

on-hold results in no time at all!

Then, we ship our digital on-hold equipment directly to your office. Once it arrives, our install coordinator will walk you through the simple hook-up process. Or, if needed, we will arrange for a technician to come out and install your on-hold equipment.

First, a friendly scriptwriter, who’s well-versed in your industry, will send you a script based on information from your website, brochures, etc. that’s customized to fit your specific on-hold needs. The scripts are typically made up of 6-8 rotating paragraphs that will promote all of your products and services to every holding caller.

If the script meets your approval, you will then choose your background music from our online, fully-licensed music library, and it’s off to the studio, where our professional male and female voice talents record your personalized recording.

Next thing you know, your hold button has just become

your most valuable marketing tool!

STEP 1

STEP 3

STEP 4

Office Manager

Install Coordinator

Copywriting Manager

Production Manager

How We Do It

Once your equipment is installed, our production manager will email your newly-produced recording, complete with easy-to-follow download instructions.  After your recording is downloaded to the USB drive (supplied with the on-hold equipment), we will call to do a soundcheck to confirm that your new on-hold recording is playing properly.  

STEP 2